COVID-19 Statement - We are experiencing higher than normal order volumes so processing & delivery times may be impacted. We cannot guarantee receipt of any item by a certain date.
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Shipping & Returns

Shipping Policy

Please allow 7 to 10 business days for your order to be processed, and additional time for the items to be shipped to your door.  Please note that once your package leaves our facility, we cannot control or guarantee actual delivery times.

We offer USPS and UPS shipping options within the United States ~ free shipping for orders over $50 (before tax).

If you require your order over $50 to arrive quicker, we offer Express Handling where you can expect your order to arrive in approximately 3-4 business days to most zip codes in the continental United States.  Please note that once your package leaves our facility, we cannot control or guarantee actual delivery times.

Orders outside the USA will be shipped based on the International shipping option selected by the customer at checkout.  Customs paperwork will be attached to your order when appropriate, however we cannot guarantee that the destination country releases the package or the possible delivery date.  International shipping costs or the value of lost packages cannot be refunded.  We recommend that you check with customs in your local country to understand what their policies are for processing packages through their facility and any possible fees that can be assessed prior to ordering with us.

Please let us know if you would like us to ship to countries we currently aren't shipping to - we would be happy to consider your request!

 

Refund Policy

You may return any item* you are dissatisfied with within 30 days of receipt for a full refund of your purchase price, minus a 15% restocking fee.  Express handling and shipping fees are non-refundable.

* For health and safety reasons, face masks are not returnable under any circumstance.

* Items that you receive damaged must be returned within 7 days of receipt.

We would prefer that you come visit us again as a happy customer knowing that if you're not satisfied with whatever you purchase from us, you can return it and get your money back.  Before returning any items, please contact us for information on returning a product before sending it back by e-mailing Support@MollysHanger.com.  Please note that we must receive all items to be returned within 7 days of you hearing back from us.

Please note that all items to be returned must be unused, in their original packaging (hangers, bags, etc.) with all tags attached.

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