FAQs

Frequently Asked Questions (FAQ's)

 

How can I be sure I am ordering the correct size clothing?
A: For Baptismal and First Communion attire for both boys and girls, please refer to the sizing charts that are included in the Additional Information section of our site for the exact measurements of that item.  In addition, we have included detailed information as how best to measure your child.  Should you have any concerns as to the proper size, please e-mail us your child's measurements and how you took the measurements and which items you are interested in. We will be happy to work with you to be sure you pick the most appropriate size.

Do you have sample clothing available to view?
A: Yes!  If you are located in the central CT area, we are more than happy to have folks come and view the samples we have on hand.  We are happy to help you select the proper size and help with completing your special occasion outfit with the perfect accessories. Please use the 'Book An Appointment' option from our menu or click here to set up an appointment.

What methods of payment do you accept?
A: We accept Amazon Pay, American Express, Diners Club, Discover, Google Pay, JCB, MasterCard, PayPal, Shop Pay, Venmo & Visa.

What do I do if I have problems with my order?
A: If you have problems with your order, please contact us right away at Support@MollysHanger.com. We can help you get your questions and concerns resolved quickly.

Is your site secure?
A: Yes. Our site is hosted on secure servers, and the checkout process is encrypted for your protection.

What if I'm looking for an item that you don't currently carry?
A: Due to our ever expanding product line, an item we carry may not yet be featured. If you can't find the item you are looking for, please contact us with the product name and description, and we will do what we can to help.

How can I get in touch with you if I have a question?
A: Please see the Contact Us page for information on getting in touch with us, although e-mail is the best way to ask your question so we can research the answer and get back to you.  Our regular business hours are Monday through Friday, 9:00am to 5:00pm Eastern Time.  We recognize this is a 24/7 world and we are happy to help assist our customers whenever they may need us.  Please send any questions you may have via e-mail and we will get back to you as soon as we can.